Joseph C. Picken

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HOW WE OPERATE

A variety of approaches are utilized to deliver cost effective services to our clients. A typical engagement may involve:
  • Providing personal services and consultation with the client, supplemented by background research and analysis, direct contact and/or negotiation with third parties on behalf of the client.
  • Providing leadership, direction and facilitation for working groups of client personnel organized to accomplish specific goals, objectives and tasks.
  • Organizing and managing a team of associated consultants with complementary skills and experience to address problems that require additional resources for the timely accomplishment of the client's objectives.

Each engagement begins with a proposal that clearly sets forth the objectives, statement of work, deliverables, estimated costs and scope of work, and billing arrangements. A standard Consulting Services Agreement covers the legal and administrative aspects of the client/ consultant relationship. A progress report is submitted monthly with each client billing.

Proposals may be quoted on either a fixed price or an hourly basis, depending on how clearly the scope of work can be defined for the engagement. A retainer equal to the lesser of the first months' estimated billings or 35% of the estimated total cost of the engagement is typically required for new clients.