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SEMINARS Mission Critical: Avoiding the Common Strategic Traps. Picken, Joseph C. and Gregory G. Dess. Developed and presented for University of Kentucky. Lexington, KY. April, 1997. Relationship Management: Concepts, Strategy & Skills.   Picken, Joseph C. and A. Gerald Spalding. Developed and presented for The SABRE Group, Inc. Ft. Worth, TX. Jan-March 1997. End User Computing: Management Strategies for Risk, Change and Payoff. Picken, Joseph C.  Developed and presented for Association for Systems Management. Las Vegas, Chicago, Toledo, Nashville, Edmonton. January - April 1991. Security and Controls for End User Computing.   Picken, Joseph C. Developed and presented for Association for Systems Management. San Francisco, Chicago, Toronto, Dayton, Charlotte, Boston. December 1989-February 1990.